Rice Belt Telephone Customer Account Powered by SmartHub
Our Mobile Apps are native Applications that can be downloaded and installed on your compatible mobile phone or tablet device. The Web version is internet accessible from any web enabled device. Both the Apps and the Web version give you secure access to maintain your account information, view your bills, see payment history, make payments on one or more accounts, set up recurring payments and report outages. They also allow you to monitor and manage your usage by use of graphics and usage markers. The Apps allow you to find and get directions to office locations, payment drop boxes and payment kiosks using the map feature on your device.
The Web version allows you to register your accounts to receive notifications for account milestones, such as an approaching or a missed due date. It also allows you to set usage markers (date range or point in time) to monitor the changes in usage based on events. The Web has a Profile page available for you to maintain your personal information, password, security pass phrase and stored payment methods.
Our Apps are supported on the following platforms:
- IOS 3.1 and above (iPhone and/or iPad)
- Android 2.1 and above (Smartphones or tablets)
Search: SmartHub (not case sensitive but must be all one word), if duplicates appear the correct App is provided by our partner, National Information Solutions Cooperative.
Web: To pay the total amount owed on all accounts, click the Pay Now button in the upper right corner of the screen or the Make Payment button on the home page. You can also make a payment to a single account or partial payments to all accounts by clicking on the Billing & Payments button. It will allow you to check the accounts to be paid and change the amount for each account by clicking on Other Amount. After entering the amounts to be paid click the Pay Now button.
App: Tap the Bill & Pay gadget. If paying the total amount due, tap the Pay button. If paying a partial payment, tap the Pay Partial Amount, tap on the account and adjust the Pay Amount.
Using Smarthub you create a customer log in and password to get the full service of an online account (ie billing history, payment history, view bill, pay bill, notifications).
Using Pay Now you only need your account number to make a fast easy secure one-time payment when all you need to do it make a payment.
Using either of these payment methods you can use check, debit or credit.
E-mail Upgrade Q & A
Set Up Your E-mail Application
Sync your e-mail service onto your computer’s e-mail application, or your smartphone.
Click on a link below for instructions:
New customers who place their service request while the contractors are in your area and are placing drops will also get their installation fees waived.
Customers that want to connect the fiber optic network after the project teams have moved on out of the area will pay normal installation and drop placement fees.
Customer cutovers will begin in February and will continue until everyone is switched. New services within the project area will be installed with fiber.
A technician will install the Ethernet jack, will cut your phone line over from the old Network Device to the new Fiber Network Terminal and will ensure your internet service is working before leaving you to enjoy your blazing fast data service.